Skip to main content
Participating Frequently
July 18, 2015
Question

How can I fix this update error?

  • July 18, 2015
  • 2 replies
  • 237 views

I'm getting the following error when trying to run the 8.0.1 updater for Captivate 8:

Insufficient disk space to complete this installation. Error Code: U44M2P31


I have a more than 10 GBs of gig space available.


Thanks in advance!

Matt

    This topic has been closed for replies.

    2 replies

    RodWard
    Community Expert
    Community Expert
    July 18, 2015

    Sometimes Windows will only allow installations if there is a given percentage of the total disk space available.

    So when you say you have 10 gigs free, if your drive is 500 gig but Windows is set to keep 10% minimum free then you'd need 50 gig or else you might encounter errors.

    Worth looking at.

    Lilybiri
    Legend
    July 18, 2015

    Did you delete cache, Preferences and Layouts folders?  You can find all instructions in the link to Michael Lund's blog post in this article, where I also explain how to preserve customisation.

    Captivate 8.0.1 Install? Keep your Customisation! - Captivate blog