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Participant
February 6, 2014
Question

How can I get smartart animiations to work in Captivate 7 that was imported from a powerpoint slide?

  • February 6, 2014
  • 1 reply
  • 899 views

I am having problems getting the smartart animations to work.  The shape animations work fine.  Thanks in advance for any assistance.

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1 reply

HimanshuSatija
Adobe Employee
Adobe Employee
February 7, 2014

Hello ,

Welcome to Adobe Forums!

Could you please check the exact version of Adobe Captivate (Go to Help > About Adobe Captivate) and Microsoft powerpoint  ?

Make sure Captivate should be updated to 7.0.1.237.

Please check the option of High Fidelity while importing the slides .

Thanks and Regards

Himanshu Satija

Participating Frequently
March 6, 2014

Hi Guys,

I am having the same issue, only anytime I try to import a smartart animation I get an error message and Captivate quits.

I am using Captivate 7 64bit version 7.0.1.237 on Windows 7 pro 64-bit with MS Powerpoint 2007.

Steps

1. I create a new powerpoint project.

2. Create a new slide and add a SmartArt Object (Stacked Venn in this example)

3. Apply text labels to the Stacked Venn (I labeled as 1,2,3 and 4)

Note: Everything imports into Captivate properly at this point using high fidelity.

4. Click animations tab and add "animate one by one" (in my example I chose fade one by one)

Now try to import into Captivate with High Fidelity checked. Captivate produces the following error:

''A fatal error has occurred and the application is being terminated. Adobe Captivate has tried to save all your work in the respective project folders as ".cpbackup" files.   Please restart Adobe Captivate"

Does anyone know what I am doing wrong?

HimanshuSatija
Adobe Employee
Adobe Employee
March 6, 2014

Hello,

Please run Adobe Captivate as administrator and the see if you still face this issue .

Please make sure that the powerpoint you are importing must be saved on alocal computer and not on a network drive.

Thanks