How can I paste a hyperlink?

Question

I am having a lot of trouble inserting hyperlinks into text captions on Captivate 9.0.1.320. I copy the link from my browser window, click on the hyperlink icon but then I am not always able to paste it in. Sometimes it works, but mostly I just can't paste.

This is on a normal slide, by the way, not a quiz question.

Does anyone else experience this problem? How can I fix it?

Best,

Ruth

Lilybiri · Accepted Answer

Is it a protected website maybe? I mostly use the shortcut key CTRL-C as well, but sometimes that seems not to work. Try once to use the right-click menu to choose Copy? Same for Paste.

ruthg84 · Answer

Ok, I will walk you through it:1) I open the webpage I want to link to (In Chrome):2) I copy this link from the browser window by hitting Ctrl + C3) I open Captivate and highlight the text (in a text caption) I wish to link:4) I click the hyperlink button:5) I highlight the URL and click Ctrl + V to paste over it. This is when nothing happens. The URL simply stays highlighted, rather than the new URL being pasted in.I hope this makes the problem clearer. Thanks very much for your help.All the best,Ruth

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