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April 23, 2014
Question

How can i update my old .cp to the new format for Cap7?

  • April 23, 2014
  • 1 reply
  • 347 views

I have over 30 projects that were created with Captivate 4, throught a series of unfortunate events (my system crashed)  i lost my old Captivate 4 program.  My company just installed the new Captivate 7 on my computer and i cannot access the old projects because of the file extension. 

I understand that i need to save them to the new extensions but don't know how to do that.  Is it possible to download a free trial of Captivate 6 resave my old projects to the new extensions?

I really don't want to have to redo all of these projects.  Any help would be greatly appreciated.

kt

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1 reply

Lilybiri
Legend
April 23, 2014

I hope someone of Adobe staff will pop in, because you'll need to have 5 or 5.5 to convert the cp-files to cptx.

Even when that is done, expect to have upgrade problems: AS2 was still supported on CP4, but not in later versions. Question slides can cause quite a lot of issues as well. Sometimes it is quicker to reuse the assets and create from scratch in CP7.

Lilbiri

April 23, 2014

Thanks, I am finding out there is little actual help from Adobe. I guess I am just out of luck….

Thanks,

Kathy Tetley

RodWard
Community Expert
Community Expert
April 24, 2014

Be patient.  Your issue was only logged hours ago.

In almost every case like yours I have seen, one of the Adobe staff chimes in on these threads and offers to send you a private message with a link to download trial versions of older Captivate versions to enable you to update your projects.