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A
Anonymous
May 31, 2012
Answered

How can Videos be published on a WBT Server?

  • May 31, 2012
  • 1 reply
  • 1121 views

I am writing a Web Based Training (WBT) using Adobe Captivate 5.5 and MS Windows XP.

I recorded some videos with the Software Camtasia, that can be exported into a lot of different formats like *.flv (Flash), *.wmv (Windows Media Player), *.avi,  *.mpeg and many more.

Captivate requires videos in flash format, so I imported the videos as *.flv.

The WBT itself is published as HTML to our company WBT server, our users are using MS Internet Explorer 7 to the start it.

It is working well when I publish on a local drive, for example c:\temp. The videos can be viewed within the WBT slides, and there are the usual buttons like starting and stopping the video.

The problem occurs when I move all the published files including the WBT.htm and the Video.flv to a network drive like the WBT Server z:\temp. The WBT is still working, but when I am starting the videos within the WBT it gives me an error message like "network connection could not be established".

This is surprising, because I am having read and write rights on the network drive. Are there admin rights necessary for the users to work with the WBT?

I know two ways of starting the WBT: One with the path like z:\temp\wbt.htm and that other one with the URL like http://<server_name>/temp/wbt.htm. Both are starting the WBT, but not the videos from within the WBT.

I tried to write a Power Point slide that plays the video. I imported the slide into Captivate, but the videos could not be played from within Captivate. Maybe the problem was that I was using the old Power Point version from 2002?

The workaround is to use videos in the format *.wmv. They cannot be imported in Captivate, but I added a link to the video files (like http://<server_name>/temp/Video.wmv) in the Captivate slides. When the user klicks on the link, then the Windows Media Player is automatically started and plays the video.

But it would be very much better to have the videos directly on a slide in Captivate.

Any ideas are highly appreciated!

This topic has been closed for replies.
Correct answer RodWard

Two things to check:

  1. Add the network folder location as a trusted location in your Flash Global Security settings and then see if the videos will play.
  2. If the first suggestion doesn't work, get in touch with your network admin dudes and find out if FLV files are disabled from working over the network from that location.  Many times unless a given file format is enabled on a network, the server assumes it's not desirable and won't serve it.

1 reply

RodWard
Community Expert
RodWardCommunity ExpertCorrect answer
Community Expert
May 31, 2012

Two things to check:

  1. Add the network folder location as a trusted location in your Flash Global Security settings and then see if the videos will play.
  2. If the first suggestion doesn't work, get in touch with your network admin dudes and find out if FLV files are disabled from working over the network from that location.  Many times unless a given file format is enabled on a network, the server assumes it's not desirable and won't serve it.
A
Anonymous
June 2, 2012

Thank you for your advice, it helped! Our network admins changed the configuration so that Flash Videos (*.flv) can now be played when they are on the server. It works!

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