How do I avoid corrupt Captivate file?

Forum|Forum|9 years ago
October 10, 2016
1 reply
670 views

I'm pretty much at the end of my rope. About every 10th time (guessing) I save changes in the .cptx file, it hangs and then is hopelessly corrupted, and I have to request the most recent backup from my IT dept. It all feels so delicate that I'm fearful of saving changes.

I don't think I'm using any unusual features in the file. It's basically just a slide show with a lot of clickboxes. No animations, not that that should matter.

Any ideas for how I can avoid getting file corruption, short of updating to Captivate 9.x? Any features, actions, or conditions I should be careful about?

I'm running 8.0.3.290. I'm on Windows 7. Hard Drive has about 20GB of disk space left.

file corrupted

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RodWard

Community Expert

Are your Default Locations set to Folders ONLY on your local C drive?

How long since you cleared out your Project Cache?

J

joeslevine717Author

Inspiring

Thanks for the reply. Good reminder about clearing the project cache. I last cleared it about a month ago (it's just not something one thinks about). How often should I do that? Weekly? Daily?

How do it set "default locations to folders". In "General Settings", the only "Default Locations" options I see are for "Publish At" and "Project Cache". And I've set that to:

C:\Users\myname\Documents\My Adobe Captivate Projects

TLCMediaDesign

Inspiring

I always sequence my saves, a,b,c etc. At least you don't lose too much time if the file becomes corrupt.

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