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Germaine99
Participant
December 19, 2013
Question

How do I reset resume data when the learner unsuccessfully completes the course?

  • December 19, 2013
  • 1 reply
  • 708 views

I have a SCORM 1.2 course that allows the learner one attempt at the course and the test. They must achieve at least 80% in order to pass. If they do not achieve 80% on the test they must retake the course. The status representation is set to "Incomplete or Complete." How can I set the course so it resets the resume data and the test so the learner can retake the course and the test (as if they are taking the course for the first time)?

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    1 reply

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    December 20, 2013

    In your course, under Quiz Settings > Advanced > LMS Advanced Settings, select the option to Set Exit to Normal After Completion.  This should mean that the module will behave on the next launch just as it did on the first one (ie. it should not remember bookmarks).

    In your LMS, make sure multiple attempts are allowed on the course itself so that the user is free to relaunch the module after failing it.

    You cannot do everything from within the course module itself.  The resume data won't be reset unless your user exits the module and relaunches it again for another attempt.

    Having said all of this...LMSs don't always behave perfectly.  If you're experiencing unexpected results, try the same course in SCORM Cloud to see if your LMS is reacting differently.  SCORM Cloud is acknowledged to be as close to compliant with the SCORM standard as any LMS can be.  Others...not so much.

      G
      Germaine99Author
      Participant
      December 20, 2013

      I already tried this (and on ScormCloud) and it didn't work. That setting applies when the learner completes (passes) the course, not when they fail. And, for some reason, in my course it doesn't work when they pass either.

      RodWard
      Community Expert
      RodWardCommunity Expert
      Community Expert
      December 21, 2013

      Completing a course and passing a course are not necessarily the same thing.  SCORM 1.2 only has one variable that tracks either completion or pass/fail but cannot deal with situations where you might have a learner reach the end of a course but flunk the quiz as well.  SCORM 2004 addressed this deficiency by using two separate variables.  So you could have an incompleted course where the learner still achieved a passing score, or a completed course that wasn't passed.

      Were you using SCORM 1.2 or 2004?

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