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courtney_b510
Participant
June 9, 2026
Question

How do I turn off closed captions running from the course start in Captivate 13.1?

  • June 9, 2026
  • 1 reply
  • 14 views

I am working with a client, and we are building multiple modules. They are fairly happy with things, but they are not a fan of the closed captions auto-running as soon as the learner enters the course.

Toggling closed captions off from the TOC removes the option from the playbar, and toggling them off from publish disables them.

I found a Java Script workaround, but it only seems to work in Microsoft Edge (but no other browsers). Does anyone have a solution for this, or do we know if Adobe is working to fix this? I’m all for accessibility, but I also need to make my client happy.

    1 reply

    Known Participant
    June 26, 2026

    Using the captivate 13, this was a workaround I was able to come up with.

    1. Starting on slide 1, set the action for slide enter: assign variable “project.closedcaptions” to false.  
    2. Next create a button and name as CC.
    3. Click the CC button and set condition and action.
      1. Condition: If variable...project.closedcaptions..is equal to...value...false /
      2. Action: Assign variable...project.closedcaptions...a value...true. 
      3. ELSE: assign variable...project.closedcaptions...a value..false.
    4. For slide 2 copy and paste the CC button from slide 1.
    5. For slide 2 upon enter, you don’t need to assign the cc variable to false. It’s not exactly clear why this is not the case.