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Known Participant
April 12, 2017
Question

How do I upgrade to Captivate 2017?

  • April 12, 2017
  • 2 replies
  • 453 views

I have a subscription for Captivate 9 but do not see a means to upgrade to 2017. When I click on Help > Updates, it does not indicate there is an upgrade.

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    2 replies

    Lilybiri
    Legend
    April 12, 2017

    Download the trial version, using the Adobe ID which you used when you bought the subscription version. It will be recognized and the license will be validated when you start Captivate.

    Inspiring
    April 12, 2017

    You have to download a complete new copy, and use your Adobe ID to authorize it. There is a direct link in Shambu's posts if you do a quick search.

    Cheers

    Steve