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laurentd40400115
Participant
February 26, 2018
Question

How do we preserve transparency of a video asset when publishing ?

  • February 26, 2018
  • 3 replies
  • 536 views
We are trying using an asset video (cutout people) but the transparency is lost during the publication in favor of a black background.
Thank's

We're using Captivate 9 or 2017
 
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3 replies

L
laurentd40400115Author
Participant
March 2, 2018

Thank's for your answers, that's what I feared...

Does anyone know a simple way to import an animated character ..?

Lilybiri
Lilybiri
Legend
March 3, 2018

An animation can have a transparent background, try using an OAM, not a video format like MP4.

Lilybiri
Lilybiri
Legend
February 27, 2018

MP4 doesn't support transparency, as did FLV/F4V  which was Flash-based and used for SWF output. Welcome to the HTML5 world.

David Burnham HBA
David Burnham HBA
Inspiring
February 26, 2018

My experience is that if you use the old version of flash video and an earlier edition of Adobe Media encoder you can have a transparent background in the flash video which will work in Captivate output to flash since it supported an alpha channel. If you are outputting to HTML5, Captivate will want to convert any flash video to MP4 which does not support an Alpha Channel thus your transparent background in your video turns to a black background.

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