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July 17, 2009
Question

How do you set a transparent background when adding an image?

  • July 17, 2009
  • 1 reply
  • 1191 views

I've added a block arrow image to a slide in Captivate 4. I enabled Transparent background and selected white as the color within the Image properties. This used to work when I added the same image in Captivate 3. However, in Captivate 4, when I publish, the image displays with a white background. Though it is transparent in priview mode and on the slide iteself when i have the project open. Any ideas on what else I could do to make the image background transparent?

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1 reply

Captiv8r
Legend
July 18, 2009

Hi there

Transparent background should still work in Captivate 4 just as it did in Captivate 3.

There are a couple of reasons it may not do what you are expecting.

  1. The background isn't truly the color it appears to be. For example, it may APPEAR to be solid white (or another color) but in reality it's hundreds of varying shades of the color. This happens a lot with JPEG images.
  2. If the image is PNG format, I've seen Captivate become confused. Especially if the PNG already has a transparent background. So you may need to edit the image and save in a different format.

Cheers... Rick

Helpful and Handy Links

July 20, 2009

Hi Rick,

Thanks for the response! I will definitely keep those points in mind - espcially regarding .png files! When I read your first point about the background not being the color it appears to be, it made me think about my color settings. I actually remembered I had recently set my computer to be 16-bit - when I changed it back to 32-bit and re-imported the image, it worked - and the background stayed transparent through publishing.

Thanks again for your help!

Lori