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lancer45344738
Known Participant
April 20, 2017
Answered

How to allow learners to input answers in a questionnaire for which there are no 'right' answers?

  • April 20, 2017
  • 2 replies
  • 624 views

Hi everyone,

I'm quite new to Captivate and am using version 9. I have just created a questionnaire in a table format using the smart shapes rectangle option (the widgets one just didn't look nice). I want learners to be able to input a score (3, 2, 1) according to how they evaluate their present customer service abilities. However, there are no right answers so it's not a quiz. They just need to reflect. The 14 questions are spread over 3 slides but when I am in 'project play' mode and click on a rating for the first question, the slide moves on without me being able to input the other 4 or 5 answers. What to do?

I also want the learner to have only one opportunity to self-rate (it's not a quiz after all), but be able to re-visit their responses to the questionnaire at any time (i.e. their responses are locked in) so that at the end of the course, they can see improvement.

Your help would be most appreciated.

Thanks 

    This topic has been closed for replies.
    Correct answer Lilybiri

    Dear Lilibiri,

    Thankyou for your reply and of course I now fully understand the time you would need to take to resolve this issue: you have already done enough. I thought it would just be a couple of simple steps repeated for each of the 14 statements. Thankyou for your advice already and your links: I will certainly read them. If it takes too long or I don't understand it as a newbie, I'll just ditch the activity.

    Kind Regards

    Lance


    You're welcome!

    2 replies

    L
    lancer45344738Author
    Known Participant
    April 21, 2017

    Hello Lilybiri,

    Thankyou for your continued efforts to try and help.

    I have inserted the full timeline and you are correct. The only interactive buttons are the S, M and I responses to each of the 4 statements.

    Yes, I want to Add an indicator to that square to show that it is selected  and also Add a score to a user variable (e.g. 3 points to S, 2 points for M and 1 point for I.

    The total score (e.g 32 from 42 as there are 14 statements with a maximum score of 3 points each) is only for the learner's reference, it is not a quiz with any pass or fail marks. I just want the learners to see that their current customer service level is, say, 71% (32/42 x 100). At the moment, I am just designing this course to get a feel for Captivate as I have only been using it for the past 2 months so nothing will be transferred to an LMS at this point.

    Many thanks

    Lance

    Lilybiri
    Lilybiri
    Legend
    April 21, 2017

    Hello again,

    I could certainly work this out, but it would take some time, which is a bit out of the scope of the forums. Hope you understand what I mean? Being only a user like you, spending a couple of hours for free on the forums to help other users is fine, not working out a project. My specialty are advancedf/shared actions but you are a newbie.

    Moreover you create this as a reponsive project with breakpoint views. Do you have any idea of the surplus of hours the creation of that responsive project will require? You have so many objects on the slide which need to get the proper location and size in the Properties panel. If I may offer a first advice: please try out this workflow in a normal, not a responsive project. At this moment you are trying to fight a lion and a tiger in one fight.

    Second advice: use multistate objects whenever possible. Example: you want to show which shape button has been clicked, do not use 'show/hide' but the Change state command.

    Third advice: learn how to use shared actions if you keep to this design (which is too complicated for a newbie but that is a personal opinion of course). You can have similar results using the radiobuttons interaction (one instance for each question), which will reduce the number of objects on your slide, and make the handling of the answers much easier. Each radiobuttons interaction can have an associated variable which will store the chosen radiobutton value. Instead of having to program each shape button, you will only have to use that variable in an action. Moreover the chosen radiobutton is marked automatically,. The problem for HTML5 output is that the chosen option will not be visible when returning to the slide.

    You see that I have spent already time to try to help you, but you really need first some more training. Here are some links to blog posts I wrote which could be useful:

    Tips - Learning Interactions - Captivate blog

    Parameters in Shared Actions - Captivate 7 vs. 8 - Captivate blog

    L
    lancer45344738Author
    Known Participant
    April 21, 2017

    Dear Lilibiri,

    Thankyou for your reply and of course I now fully understand the time you would need to take to resolve this issue: you have already done enough. I thought it would just be a couple of simple steps repeated for each of the 14 statements. Thankyou for your advice already and your links: I will certainly read them. If it takes too long or I don't understand it as a newbie, I'll just ditch the activity.

    Kind Regards

    Lance

    Lilybiri
    Lilybiri
    Legend
    April 20, 2017

    I would like to see screenshots of the set up and of the timeline. Your first question let me suspect that you don't have a full knowledge of the behavior of the timeline, with the possibility to pause, and what the meaning is of the pausing points that interactive objects can have. Worth to read this article (and the rest of the sequence):

    Pausing Captivate's Timeline - Captivate blog

    Which object did you use to get the user's input: Text Entry Boxes or the Scrolling Text Interaction? The first object is an interactive object, the second is non-interactive but both have an associated variable which will store the typed in value.

    What do you mean by 'locked in'?

    L
    lancer45344738Author
    Known Participant
    April 20, 2017

    Dear Lilybiri,

    Thanks for your quick reply.

    Here's the screen shot with the slide and part of the timeline. All of the other smart shape timings are the same.

    I used text boxes (i.e. drawn from the rectangle option in smart shapes) and converted each one of the 'S', 'M', 'I' boxes into interactive buttons. I've watched a youtube video on variables but didn't fully understand it.

    By 'locked in', I mean that when the learner rates themselves in each of the statements, their entry appears on the screen and is locked there so that when they come back to those 3 questionnaire slides at any time later in the course they can see how they scored themselves compared with how much better they are now.

    I hope this answers your questions.

    Regards

    Lance

    Lilybiri
    Lilybiri
    Legend
    April 20, 2017

    It is not possible to attach files, you have to embed the screenshots in your answer, using the image button in the browser version of the forums:

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