How to change license plan?

If I want to change from perpetual license to subscription how can I do that?

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Participating Frequently

Hi Annikaa222,

There is no way to convert Perpetual to Subscription license. You can purchase single individual subscription license for Captivate online.

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Legend

This is mainly a user forum. I have contacted someone from the Adobe staff, hope you'll get help.

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Participating Frequently

Thank you. Have you faced similar issue? Not able to understand, what you mean by - I have written a mail to someone in Adobe.

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Legend

No, but as moderator I can contact someone directly hoping they can help you. However, I got a reply that he is not in the office, sorry.

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