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Fray55
Participating Frequently
June 19, 2013
Question

How to fix a Presenter 8 Subscription Genuine Software Verification Failure?

  • June 19, 2013
  • 1 reply
  • 995 views

I am a member of Creative Cloud and today I also purchased a subscription to Presenter 8. At the end of installation, I received a message Subscription Genuine Software Verification Failure. I made a purchase and expect the installation to work. I've seen a few posts related to this message and other software, but nothing for Presenter 8.  Any assistance would be appreciated. Thank you.

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1 reply

Jorma_at_Knox
Legend
June 24, 2013

I would recomend that you contact Adobe Support about this. I may be something as simple as an error in activating your key for Presenter 8. You should have a contact number for support on the purchase confirmation e-mail you received for Presenter 8.