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Known Participant
September 13, 2015
Question

How to get Youtube video widget to play video in Captivate 9?

  • September 13, 2015
  • 1 reply
  • 1777 views

I have configured a YouTube widget to play content in my project. However, when I put the URL for the video in the widget and 'Test' it, the browser gives a '404 not found' error and the URL in the browser bar is something different to the URL I require (it is http://www.youtube.com/v/ttps://yout). It appears to prepend th URL with www.youtube.com/...  but also the remianing address is different to what I have requested.

My video is an unlisted video at Session 01 Purlin Design Man Journey - YouTube

Can anybody let me know what I am doing wrong?? It seems like it should be so straightforward!!

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    1 reply

    mohanadas
    Adobe Employee
    Adobe Employee
    September 14, 2015

    Hi,

    May I know which browser you are using? Also can you check in your video settings if you have disabled access to your video from other sites? Please share the URL which you use in the URL field

    Thanks,

    Mohana

    pwkeyAuthor
    Known Participant
    September 14, 2015

    Hi Mohana,

    I am using IE11. However, to me it seems like a fault in the Captivate Youtube widget, as the wrong URL appears to be provided to the browser.

    If I open the video by using the URL dirctly in IE11 it works fine....

    I have not specifically disabled access to the video. It does not seem like it is looking up the URL and getting a message that it cannot open. It seems like it cannot find the site to open it.

    Thanks,

    Peter

    mohanadas
    Adobe Employee
    Adobe Employee
    September 14, 2015

    Hi Peter,

    This is the URL for your video which I am feeding into the widget: https://www.youtube.com/watch?v=KydZTLyPWcE&feature=youtu.be

    When I 'test' it using this, the video loads fine in the browser. Can you please try this on your end?

    Mohana