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Molly @ Epic
Participant
February 28, 2022
Question

How to re-take quiz when lesson is restarted

  • February 28, 2022
  • 1 reply
  • 448 views

I did some searching but I couldn't find a post with my particular scenario. 

Using Captivate 2017, publishing SCORM 1.2

Lesson is set to complete after 50% viewed, but we also have 1-3 quiz questions at the end of every lesson. They have unlimited opportunity to answer and must answer correctly before lesson advances. (This may sound silly, but there are a lot of reasons why this is our standard set up.)
We've added a Retake advanced action button at the very end so they can refresh the lesson, which jumps them back to the beginning and has a JS to cp.resetQuizData() to reset the quiz. This works great when it's not loaded into an LMS. 

When it is in an LMS, it seems like it's working but when they get to the quiz the questions are cleared but they can't click on any of the options again. In looking at the log, it looks like our suspend data isn't cleared. Not sure if we can force clear the suspend data or if there is a different executable we should be using. Does anyone have ideas or a potential solution? Or is there not a good one?

Thank you!

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1 reply

RodWard
Community Expert
Community Expert
March 1, 2022

I would also suspect that your issue is due to the LMS Resume Data Bookmarking.

 

As a test, turn OFF the bookmarking at Quiz Settings > Reporting > Advanced > Never Send Resume Data (checked).

 

Also make sure Self-Paced Learning bookmarking is turned OFF in Project > Table of Contents > Settings > Self-Paced Learning.

 

If all bookmarking methods are turned off and your project now works the way you expect then the bookmarking was your issue.

Molly @ Epic
Participant
March 1, 2022

Thanks @RodWard. Is it possible to have the best of both worlds? We still want them to be able to return to where they were if they don't finish a lesson in one sitting, but if they click our ReTake button, we'd like the quiz to be re-set. 

Lilybiri
Legend
March 1, 2022

You didn't explain the 'Retake advanced action'. If you kept to the normal Retake button on the score slide, it seems like that would do what you want. But you choose for a custom solution, which is not detailed in your post.