How to register adobe media encoder cs6

El 25-08-2014, a las 2:05, Jay13 <forums_noreply@adobe.com> escribió:

How to register adobe media encoder cs6

created by Jay13 in Adobe Presenter - View the full discussion

Hi terapaca,

Is your AP 10 licensed? if not can you please License it and then Check.

If it is licensed and still you are getting the same issue then please do the following.

Please provide us with the Screen shot of the prompt and "oobelib.log" file.

The location of "oobelib.log" is :-

If you are using windows:

C:\Users\<User name >\AppData\Local\Temp

OR

just open the run the window and type %TEMP%

For Mac

/Users/<user name>/Library/Logs

Please provide the above files so that we can look into the issues soon.

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