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Benjamin Root
Legend
December 23, 2015
Question

How To Register Captivate 9 Perpetual

  • December 23, 2015
  • 1 reply
  • 793 views

Hi, I just got a serial number for Captivate 9 perpetual (Windows) an am having trouble registering it. Anyone know how that would be done? Installed and activated Cp 9 with the serial, then clicked the register popup, however that simply took me to my Adobe account. I tried going to Products in my account (where I always used to register perpetual versions), but there is only an option to register older products (such as CS3). Nevertheless, I gave it a try. Just told me to enter a valid serial number. So, how can I register?


Also, is this the correct forum to post in? If not, let me know and I'll move it to the correct one...

Thank you!

Message was edited by: Benjamin Root

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    1 reply

    Lilybiri
    Legend
    December 23, 2015

    Do you mean a subscription version? Payment/month? You don't need a registration key, your Adobe ID is linked with any subscription, CC as well as Captivate.

    Benjamin Root
    Legend
    December 23, 2015

    ‌No, the perpetual version of Captivate 9, 24 digit serial number... I'd like to have the serial stored in my account like with Lr 4, CS6 etc..

    Lilybiri
    Legend
    December 23, 2015

    That is strange, I also have a serial number. When installing Captivate, you can choose between Trial version and licensed version, there I enter my serial number. It is limited to two systems, bit annoying (compared with CC), because I have a desktop (developing/consulting), a laptop (training) and a Surface Pro (for presentations). I have always to switch between the activation of the laptop and the Surface. Even today I installed it the way I described (new laptop).