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sim3083
Participating Frequently
June 6, 2017
Question

HTML 5 Interaction in a new window

  • June 6, 2017
  • 1 reply
  • 215 views

Hi All

I have created a html5 interaction and want it to open full-screen in a new window.

It seems to work in a regular browser but when viewing on a Mobile or Tablet, pressing the play button on the interaction does nothing at all.

Is there anything I am doing wrong or this a bug?

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This topic has been closed for replies.

1 reply

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
June 6, 2017

Mobile browsers don't all work the same way as desktop browsers.  The concept of opening a new window is one example.  Mobile browsers have tabs, not separate windows.  Try changing the action to just open the link in the same window as a test.  If that works, your most likely reason for the issue is that your mobile browser doesn't give you the option to open in a different window to the existing browser window.

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sim3083Author
Participating Frequently
June 7, 2017

The only option is to play in that browser or to open in a new window... If i set it to automatically play it does open in a new window (provided pop-ups aren't blocked) but the click to open does not work

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