HTML 5 preview in Captivate 9 crashing using Chrome as default browser with Norton involved

Forum|Forum|9 years ago
December 25, 2016
1 reply
495 views

When I do an HTML5 preview of a project, Chrome crashes and I get error messages that Norton Safe Search, Norton Security Toolbar, and Adblock Plus has crashed. this never happened before.\, and now always happens. The flash preview works ok.

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Paul Wilson CTDP

Community Expert

Since the addition of the new notification engine in Chrome, Captivate preview fails to function for me. The Notification engine crashes and the ultimately Chrome fails to load the project. I have switched my default browser to another but continue to use Chrome for other purposes. I'm not sure if what you are experiencing is the same as what I'm experiencing but the easiest solution is to use another browser for your Captivate previews.

Paul Wilson, CTDP

H

healthedsamuraiAuthor

Known Participant

Which browser did you switch to that worked ok?

Paul Wilson CTDP

Community Expert

Microsoft Edge

Paul Wilson, CTDP

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