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Known Participant
December 3, 2008
Question

HTML file won't play/appear

  • December 3, 2008
  • 1 reply
  • 323 views
Hello,

Why is it that I cannot get my published HTML files to play? The Flash files work fine, but after uploading the HTML version to our CMS and then linking, the window that opens is empty. Does this have anything to do with the javascript file that is created?

Thanks!

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    1 reply

    Captiv8r
    Legend
    December 3, 2008
    Hi Bethanne

    Did you ensure you copied the standard.js file to the same location as the HTML file? If you didn't, that would certainly help to explain things.

    Cheers... Rick
    bethanne9Author
    Known Participant
    December 4, 2008
    Rick,

    Can you explain that a bit further? I'm placing the published HTML version on our server and then linking to it from our website. Do I also need to upload the .js file to the server? Do they have to be "linked" together in some way or is it enough for these files to be on the same server.

    Thanks.
    Captiv8r
    Legend
    December 4, 2008
    Hi again Bethanne

    Yes, all the files Captivate creates and places on your hard drive should also be copied to the server. And they should all be placed in the same folder on the server so they may find one another.

    It's a bit like a house of cards. Take away any one of the elements and the whole of it collapses.

    Cheers... Rick