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T
tlkru
Known Participant
November 9, 2015
Answered

HTML Publishing Error - Captivate 8

  • November 9, 2015
  • 1 reply
  • 1769 views

Using Adobe Captivate 8.0.1.242

We have many projects. All with the same basic format. Trying to publish them all swf/html. All were able to publish except for one project - one of our smaller projects.

I removed all symbols from the file name and cleared cache.

The error I get is "Could not delete folder" with a folder extension.

Any ideas or suggestions are appreciated.

    This topic has been closed for replies.
    Correct answer DevrajGP

    Hi,

    Please try the below few things,

    1.Check if you have write permission to that folder to which you are publishing,

    2.Check If you have opened any of its files before.

    3.Try changing the Project Title in the publish dialog.

    Still you do not get the issue resolved please share the project with us at dgp@adobe.com to investigate.

    Thanks

    Devraj

    Adobe Engineering Team

    1 reply

    D
    Adobe Employee
    DevrajGPCorrect answer
    Adobe Employee
    November 10, 2015

    Hi,

    Please try the below few things,

    1.Check if you have write permission to that folder to which you are publishing,

    2.Check If you have opened any of its files before.

    3.Try changing the Project Title in the publish dialog.

    Still you do not get the issue resolved please share the project with us at dgp@adobe.com to investigate.

    Thanks

    Devraj

    Adobe Engineering Team

      T
      tlkruAuthor
      Known Participant
      November 12, 2015

      Changing the name worked, but I have to change it to something completely new every time I publish it again. It was then throwing an internal error so I had to narrow it down to a few slides that were causing it and change them. Everything is fixed regarding the publishing, but I opened the project to work on it today and all the colors have changed from the theme it was set on. The shapes and buttons that were blue are now grey or black.

      Thank you for your help!

      RodWard
      Community Expert
      RodWardCommunity Expert
      Community Expert
      November 13, 2015

      This is beginning to sound like a corrupted Theme or a corrupted Project CPTX.

      Either way, make sure you have backups turned on and then save and close a couple of times to get the backup created.  Then copy all slides into a new blank project of the same dimensions.  Sometimes this will strip out the corruption.

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