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Participating Frequently
February 10, 2016
Question

I am getting a "Internal error occurred" message when I try to drag and drop type question on Abobe Presenter 11.

  • February 10, 2016
  • 1 reply
  • 364 views

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1 reply

zeeshan hussain
Adobe Employee
Adobe Employee
February 10, 2016

Hi,

Sorry to hear that you are facing this issue.

Request you to please provide more details and exact step at which this issue occurs. Does it occur within a specific project or any project you create?

Also please provide below details:

  • Operating System used
  • Power Point version along with the architecture type (32-bit/64-bit)

It will be easier to troubleshoot if you could package your presentation and share with me using drop box (zhussain@adobe.com)

Thanks,

Zeeshan Hussain

Adobe Presenter Engineering Team