I am on a trial version of Adobe Presenter Video Express and can not get it to recognize my professional camera

Forum|Forum|10 years ago
February 18, 2016
1 reply
248 views

I am on a trial version of Adobe Presenter Video Express and can not get it to recognize my professional camera that is plugged into my computer. I am running Windows 10 with office 2016. Please let me know what I can do to fix this problem. The camera is a Canon XH A1s.

Thank you for your help,

Tom Bertram

Presenter

This topic has been closed for replies.

zeeshan hussain

Adobe Employee

Hi,

Sorry to hear about the issue.

Seems like an issue with the Presenter Video Express. Please contact- PVX-ProductionSupport@adobe.com

Thanks,
Zeeshan Hussain

Adobe Prtesenter Engineering Team

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