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Stkate_16
Stkate_16
Participant
December 15, 2015
Question

I am trying to use the youtube widget, but it is not functioning.

  • December 15, 2015
  • 2 replies
  • 307 views

When I add the youtube widget to a slide, I can add the url and test the link, which works fine, but when I preview the slide, the youtube video does not show up anywhere on the slide. What might I be doing wrong, or is there a known glitch in the youtube widget?

    This topic has been closed for replies.

    2 replies

    Jordster1
    Jordster1
    Participating Frequently
    December 15, 2015

    Do you get an error of any kind in the project or in the embedded YouTube window? I'm able to preview using HTML5 in Browser (F11) but the YouTube errors out if I try just the Browser (F12). Also selecting Preview From This Slide doesn't work, nor Project, nor...

    Basically, F11 (HTML5 in Browser) is probably going to be your best bet to preview that widget since it is reliant on HTML5 to render it.

    -Jord

    Stkate_16
    Stkate_16Author
    Participant
    December 15, 2015

    I don't get any error. When I'm in the filmstrip view, I can see the

    widget. I can use the F11 to see the video. But, when I go to preview the

    slide, I cannot see anything other than the empty slide.

    I was watching the Lynda.com presentation on Captivate 8 and the presenter

    has youtube show up in the preview. That simply isn't happening when I

    attempt something similar.

    Jeff Weiberg

    Instructional Designer/Technology Specialist

    [Private info removed by moderator (B.R.)]

    mohanadas
    Adobe Employee
    mohanadas
    Adobe Employee
    December 16, 2015

    Hi Jeff,

    Are you able to see the widget in your published output? Learning interactions work best when viewed on a web server or using F11 preview in HTML5. The "Preview" project will not preview from a web server.

    Thanks,

    Mohana

    Stkate_16
    Stkate_16Author
    Participant
    December 15, 2015

    I should add that I'm using Captivate 9.

    daniela85504701
    daniela85504701
    Participating Frequently
    January 6, 2016

    I would also check to make sure the "Eye" icon isn't checked on the widget under the properties tab. When checked it will not show up when previewing.

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