To locate the characters that were downloaded in the previous version, follow the steps: Navigate to the location, Windows: C:\Users\Public\Documents\Adobe\eLearning Assets\Characters_11_0\Assets\Assets macOS: Documents\My Adobe Captivate Projects\Adobe/eLearning Assets\Characters_11_0\Assets\Assets Copy the folders Images and Thumbnails and paste them in the location specified below: Windows: C:\Users\Public\Documents\Adobe\eLearning Assets\Characters_11_5\Assets\Assets macOS: Documents\My Adobe Captivate Projects\Adobe\eLearning Assets\Characters_11_5\Assets\Assets

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Question

I am unable to see downloaded characters from previous versions. What do I do?

To locate the characters that were downloaded in the previous version, follow the steps:

Navigate to the location,
- Windows: C:\Users\Public\Documents\Adobe\eLearning Assets\Characters_11_0\Assets\Assets
- macOS: Documents\My Adobe Captivate Projects\Adobe/eLearning Assets\Characters_11_0\Assets\Assets
Copy the folders Images and Thumbnails and paste them in the location specified below:
- Windows: C:\Users\Public\Documents\Adobe\eLearning Assets\Characters_11_5\Assets\Assets
- macOS: Documents\My Adobe Captivate Projects\Adobe\eLearning Assets\Characters_11_5\Assets\Assets

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