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September 25, 2018
Question

I can't access the Elearning community assets?

  • September 25, 2018
  • 1 reply
  • 244 views

Hello,

I am trying to learn Adobe Captivate 2017. When I try to access the assets for the training modules linked in the tutorials I sent to the login screen. I enter my Adobe ID and password, I select login and then nothing happens. Either the page does not load, I receive a 414 error or page simply reloads at login screen with my password and ID in place.

Has anyone encountered this issue before? Is there a possible fix? I have tried different browsers, incognitio mode, Mac and Windows and using my Google ID. I have been using the trial mode. Do I need to purchase Captivate?

Thanks

This topic has been closed for replies.

1 reply

Adobe Employee
October 1, 2018

Please update Adobe Captivate 2017 to update 1 from this link and then check the issue  https://www.adobe.com/support/captivate/downloads.html