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J
Jean-Guy FR
Participant
October 24, 2015
Question

I can't display SVG files in Captivate 9

  • October 24, 2015
  • 4 replies
  • 1503 views

It only shows an empty frame.

    This topic has been closed for replies.

    4 replies

    M
    mauras80398268
    Participant
    August 28, 2016

    I'm having a problem with SVGs not displaying in Cp 9.

    Specs: Windows 7 64-bit machine, using Captivate 9 version 9.0.1.320

    1. Saved an icon (aligned to the pixel grid) from Illustrator CS6 as SVG
    2. Media > SVG > selected item in step #1 to place it on the stage
    3. Resulting screenshot shows that Cp 9 imports it (it's showing in the library with a thumbnail), but is "File Not Found" on the stage.
      This is the import into a brand new responsive project. To the right (on the stage) is a screenshot of the export settings from IL CS6:
    4. Publishing this using Chrome:
    5. Since my ultimate goal is to replace the PNGs used in a drag-and-drop, this is very problematic! I cannot see any of the images, therefore the interaction cannot be created. The goal is to create a better version of:
    6. Thanks in advance for any assistance. I've tried many of the different export settings in Illustrator CS6 and seem to get the same result no matter what I choose.
    7. Ultimately, another goal is to test using SVG animations in Cp via JavaScript and HTML5 Canvas.
    A
    Anonymous
    July 11, 2016

    Here is the fix, replace the current CivetWeb.exe in the folder "ws" with another one. Download link:

    Shared Files - Acrobat.com

    More information at: Re: SCORM Cloud Preview

    HimanshuSatija
    Adobe Employee
    HimanshuSatija
    Adobe Employee
    October 28, 2015

    Hello ,


    Welcome to Adobe Forums

    Does it happens with a particular svg or multiple ?

    Have you tried to insert in a new project as well?

    Are you trying to publish or Preview? Please Publish and then check the behavior

    Also make sure you are not saving the published files on any network location , try to save them locally and then play the output.

    Regards

    Himanshu

    W
    WG007
    Known Participant
    October 28, 2015

    What happens in my case is, a html5 anmation I have in the project file) is displayed instead of the svg.

    Himanshu, your questions, my answers:

    Does it happens with a particular svg or multiple ?

    None of the attempts was successful


    Have you tried to insert in a new project as well?

    Yes, the same behaviour as described above


    Are you trying to publish or Preview? Please Publish and then check the behavior

    In Edge Inspect and publshed file there is no problem, the svgs are displayes accurately. But without seeing them on the captivate stage I cannot work properly.


    The svgs are created (as an attempt) either in Illustrator or Photoshop. None of them works properly on CP stage.


    In fact, as known from the past (e.g. Firefox issue), suddenly problems disappear after one next CP release. We have to search for a bug in the CP, not in anywhere else (AI or PS).

    Lilybiri
    Lilybiri
    Legend
    October 24, 2015

    How did you create the SVG's? Are you talking about not seeing them after

    publishing?

    W
    WG007
    Known Participant
    October 28, 2015

    Hi,

    in my case I can't see any svg element on the captivate "stage". I can see them if published.

      Lilybiri
      Lilybiri
      Legend
      October 28, 2015

      Same question: how did you create the SVG's? I never had that problem, using specific settings in Illustrator when saving as a SVG. There is a screenshot in: Playing with Captivate 9 - Captivate blog

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