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nicoleb62495468
Participant
March 1, 2015
Answered

I can't download Adobe Presenter Video Express 10 for Mac

  • March 1, 2015
  • 5 replies
  • 1447 views

The error message is:

The Akamai Download Manager has encountered an fatal error: Access Denied

This topic has been closed for replies.
Correct answer Jorma_at_Knox

Nicole, I'll PM you a solution.

5 replies

S
Sally5CBE
Participant
November 11, 2020

Hi, I have the same issues. Coudl yo uplease post the solution in the discussion here? I do not know how to check the PM.

 

Many Thanks!

Lilybiri
Lilybiri
Legend
November 12, 2020

I am sorry, but this is the Captivate forum. Can you please post in the Connect forum, which also has Presenter experts on board.

jkanathan
jkanathan
Participant
May 8, 2016

Hello,

Could you share the solution to me as well? I've tried downloading Adobe Presenter on a MacBook Air several times, on different browsers and received fatal error (below). The links don't take me anywhere.

Thank you in advance. 


The Akamai Download Manager has encountered a fatal error:
Access denied.

To download the files directly, click here.

File 1 of 2

File 2 of 2

A
Adobe Employee
Ashish.K
Adobe Employee
May 9, 2016

Hi Julie,

Please check your PM for download details.

Regards,

Ashish

matthewp26935333
matthewp26935333
Participant
June 24, 2015

I am having the same issue.  I've tried to download it multiple times and it just won't work

Jorma_at_Knox
Jorma_at_KnoxCorrect answer
Legend
March 2, 2015

Nicole, I'll PM you a solution.

    donniecarv
    donniecarv
    Participant
    March 28, 2015

    Hi, I'm having the same issue attempting to download a trial of Photoshop Elements.  Can you PM a solution to me?  Thanks

    Jorma_at_Knox
    Jorma_at_Knox
    Legend
    March 30, 2015

    Donnie,

    I would reach out to the folks at the PS Elements forum.Photoshop Elements

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    March 2, 2015

    Moving this discussion to the Adobe Presenter forum.

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