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pisedx
pisedx
Participant
April 10, 2015
Question

i can't open Captivate 8 (64x)

  • April 10, 2015
  • 1 reply
  • 237 views

i install captivate8 (64x) and i can't open it

it running in Splash Screen and don't have anything

freeze Splash Screen with word " Loading "

This topic has been closed for replies.

1 reply

HimanshuSatija
Adobe Employee
HimanshuSatija
Adobe Employee
April 10, 2015

Hello ,

Welcome to Adobe Forums !

This issue could be because of corrupt fonts .

Please go to C:\Windows\Fonts and select all of the fonts and move the selected fonts to a temporary folder on the desktop.


After taking the backup go back to that location again and try removing all third party fonts from your machine and keeping only the Fonts used by your OS.


After this try Captivate again and see if it works for you.


Regards

Himanshu

D
David1028
Participant
November 24, 2015

It worked like a charm. Thanks

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