I own software but says I only have a trial version

Forum|Forum|7 years ago
November 29, 2018
1 reply
856 views

I own software but says I only have a trial version - I have been using for 2 years and nowwon;t let me in other than as a 30 day trial, What is up with that!

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RodWard

Community Expert

Is this a question about Adobe Captivate? If so, which version do you have?

pksbbAuthor

Participant

Captivate 8

RodWard

Community Expert

OK. That's a very old version now. The current version is effectively CP 11.

It would seem that Adobe's licensing server may be assuming you would have been on a more recent version by now. You will need to get an Adobe staff member involved to rectify the situation.

They DO sometimes watch these forums.

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