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T
Tami Midzinski
Known Participant
January 15, 2014
Question

Image not displaying correctly in web browser view or published view.

  • January 15, 2014
  • 1 reply
  • 983 views

Help! I have an imported image that I want to use on some slides but everytime I try to preview my image in web browser or published swf mode my image appears to be grey not my actual image. Any suggestions-

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1 reply

Lilybiri
Lilybiri
Legend
January 15, 2014

What is the format of the image? Does it show up correctly in the Library of Captivate? Could you insert screenshots?

T
Tami MidzinskiAuthor
Known Participant
January 15, 2014

I guess it comes down to an issue I may have corrupt files. I'm assuming I need to copy and paste my slides into a new file and then re-insert the image. Hope it works. BTW I tried to insert a screenshot- how do I do that?

Lilybiri
Lilybiri
Legend
January 15, 2014

First refresh the preferences folder as well. You can use the appropriate fle in the folder 'utils' under the install folder of Captivate. You'll lose all customisation however.

Clear the cache as well, then try to copy/paste, but not all slides at once, in case there is a corrupt object you'll be able to find it that way.

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