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Spamhunter
Spamhunter
Inspiring
February 16, 2018
Answered

Import Project Captions and Closed Captions... doesn't work. (Version 10.0.0.192)

  • February 16, 2018
  • 1 reply
  • 373 views

Hi,

I've just spent a month trying to get Export-Import of Closed Captions working in Trial mode. Sorted.

Now I have the subscription & Import doesn't work! There are no changes whatsoever to the CC in the .cptx file after import, even if I just type one word into the Update column. I've been trying since last night: Nothing. (Important new client with potentially several projects in several languages). 

Any ideas?

    This topic has been closed for replies.
    Correct answer Spamhunter

    Someone in a previous post (Cap 5) suggested shutting down Captivate & reopening, which seemed to solve this (flushing the cache?) - a few minutes after I'd given up on it & gone to another window. It suddenly sprung to life & updated my closed captions. So give it time.

    All OK.

    1 reply

    Spamhunter
    SpamhunterAuthorCorrect answer
    Inspiring
    February 16, 2018

    Someone in a previous post (Cap 5) suggested shutting down Captivate & reopening, which seemed to solve this (flushing the cache?) - a few minutes after I'd given up on it & gone to another window. It suddenly sprung to life & updated my closed captions. So give it time.

    All OK.

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