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Participant
April 21, 2017
Question

Importing Media in Captivate 2017

  • April 21, 2017
  • 4 replies
  • 507 views

I'm trying out the trial license of Adobe Captivate 2017.

I'm trying to import a .jpg file into my new project, and when I go to select my file it isn't listed in the directory where it is.  The file type is correct.  I've triple checked it.  

Is there something I'm missing about the image files that can be used by Captivate?

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    4 replies

    seanlemonAuthor
    Participant
    April 24, 2017

    I think that the issue may have actually been windows related.  Reboot has fixed it.  Sorry for the goose chase.  Should have tried that first.

    Inspiring
    April 22, 2017

    I think it might be more basic than this, are you trying to import using the library or are you trying to do it via File > import? 

    RodWard
    Community Expert
    Community Expert
    April 22, 2017

    The only reason I can think of where an image file would NOT appear in the Open File dialog would be that you chose the wrong way to insert it.  The selection dialog only shows files that correspond to the type of object being inserted.

    Did you try to insert the image using the Media > Image button?  Or some other way?

    Lilybiri
    Legend
    April 21, 2017

    JPG files should be fine, as are PNG, SVG, BMP, GIF.... Strange issue you have.

    Did you try to import to the Library or directly on a slide?