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Vivacious_dare5C4F
Participant
July 10, 2020
Question

Importing MP4 quality issues in Captivate

  • July 10, 2020
  • 1 reply
  • 359 views

I am using the record demo funtion in Captivate. The video quality is fairly crisp and clean. After I save that as a video and import the MP4 into my Captivate project, the quality degrades significantly. I tried resizing the screen capture size to the exact size of the space within the project, which improved things but it is still very pixelated and looks unprofessional. Is there a setting that I need to change, a different approach to take, or is this just one of those things that one has to "live with" with Captivate? I appreciate any guidance. 

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1 reply

Lilybiri
Lilybiri
Legend
July 10, 2020

Create the video in exact the resolution you need it in Captivate. Rescaling always leads to quality loss (except for vector based images).

V
Vivacious_dare5C4FAuthor
Participant
July 10, 2020

I did and it helped a little but it is still noticably pixelated. Thank you, though.

Lilybiri
Lilybiri
Legend
July 10, 2020

Forgot to tell, because that is a setting which I always edit when installing a fresh copy of Captivate. In Preferences, Recording under Video Demo activate 32-bit instead of the default 16-bit. It needs to be done before the recording and is not only affecting the quality of Video Demo but also for FMR slides in a software simulation. My apologies, I'm so used to do so since 10 years (when Video Demo didn't even exist) that it slipped my mind. Not a real solution after the recording. 

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