Impossible to cancel my desktop Captivate 8 sub?

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Hi,

I've spent the last 15 minutes finding a way to cancel my captivate sub. Unfortunatly for me your chat and call center are closed help me cancel my sub!

Cheers,

unhappy customer

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LilybiriCorrect answer

Legend

I am just a user like you, will try to find someone capable of helping you.

BTW With a subscription license you are entitled to new versions, why did you stay with CP8, we are on 2017 which is version 10?

LilybiriCorrect answer

Legend

I am just a user like you, will try to find someone capable of helping you.

BTW With a subscription license you are entitled to new versions, why did you stay with CP8, we are on 2017 which is version 10?

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E

ecclusiarchAuthor

Participant

Hi Lilybiri,

Thanks for the fast response. I'm still using captivate 8 as it seems to have all the tools I need for my desktop builds as well as the mobile responsiveness of Rise from Articulate... So I've been with Captivate 8 largely through habit

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Lilybiri

Legend

Not a good idea, both 9 and 2017 have a lot more useful features and they are faster!

Hope you'll get help soon.

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