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D
DeveloperBuck
Participating Frequently
April 18, 2017
Question

In Captivate 2017 I cannot position the playhead.

  • April 18, 2017
  • 2 replies
  • 415 views

I converted a project from Captivate 9 to 2017. Clicking the Timeline does not move the playhead to that position. Also, I cannot drag the playhead to scrub. This is rendering my project useless unless I can find a solution.

This topic has been closed for replies.

2 replies

D
DeveloperBuckAuthor
Participating Frequently
April 24, 2017

I created a new Captivate 2017 project, applied our theme, and then copied the slides into the new project, as you suggested. I no longer have the playhead problem. Thank you.

HimanshuSatija
Adobe Employee
HimanshuSatija
Adobe Employee
April 18, 2017

Hi,


Welcome to Adobe Forums!

Are you working in a Blank project or a Responsive project ?

Can you check the same behavior in a new project in Captivate 2017 as well ?

Regards

Himanshu

D
DeveloperBuckAuthor
Participating Frequently
April 19, 2017

This is a nonresponsive project. It does not occur when I begin a new project but only when I open a Captivate 9 project and save it.

HimanshuSatija
Adobe Employee
HimanshuSatija
Adobe Employee
April 19, 2017

Hi ,

Please try to copy the slides from Captivate 2017 (upgraded project) and paste them in new project in Captivate 2017 and then check the behavior.

Regards

Himanshu

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