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Mr__Flibble
Mr__Flibble
Known Participant
October 2, 2018
Answered

Inaccurate video playback in Captivate 2019

  • October 2, 2018
  • 1 reply
  • 337 views

When I record a video slide in Captivate 2019 (Slides > Video Demo) and then play it back, the playback does not accurately reflect what was on-screen at time of recording. (One example: In the video playback, a dropdown menu opens before my mouse pointer goes anywhere near it.)

If I export the video file and import it into a Captivate 2017 project, the playback is then accurate. No rogue dropdown behavior at all.

Has anyone else seen this behavior, and/or found a work-around?

    This topic has been closed for replies.
    Correct answer Lilybiri

    Hmm, Will double check. Are you on 11.0.1.266?

    1 reply

    Lilybiri
    LilybiriCorrect answer
    Legend
    October 2, 2018

    Hmm, Will double check. Are you on 11.0.1.266?

    Mr__Flibble
    Mr__FlibbleAuthor
    Known Participant
    October 2, 2018

    I just upgraded, and the recordings are now playing back accurately. I didn't have to re-record any.

    Many thanks!

    Lilybiri
    Lilybiri
    Legend
    October 3, 2018

    You're welcome, like easy answers.

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