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lg80794061
lg80794061
Known Participant
March 2, 2026
Question

INCORRECT FUNCTIONING OF VARIABLE CONDITION, IF

  • March 2, 2026
  • 2 replies
  • 73 views
I'm testing the variable condition to detect the value of a variable used in a CP 2024 course, and after many tests, I've noticed that the "if" option isn't working correctly. Captivate doesn't recognize part of this condition and instead forces the user to enter it through "then."I used this feature extensively in CP 2019, and it always worked. Is anyone else experiencing this issue, or do you know if Adobe has identified a problem with this part of the interaction? Thanks.

    2 replies

    ShreyaGupta
    ShreyaGupta
    Participating Frequently
    March 15, 2026

    ​@lg80794061 ,

     

    Requesting you to please share a sample project with the issue.

    Also, we haven’t heard of this kind of issue till now.

    We are happy to investigate the issue along with you.

    Also requesting you to move to latest released captivate Version: V13.

     

    Thanks & regards

    Shreya Gupta

    Adobe Captivate Engineering

    Dave Creamer of IDEAS
    Community Expert
    Dave Creamer of IDEASCommunity Expert
    Community Expert
    March 2, 2026

    I’ve been able to do multiple “if”s without an “else”. Can you give more details? Upload an example of your interaction perhaps? Probably not important, but platform info always helps.

    David Creamer: Community Expert (ACI and ACE 1995-2023)
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