insert video / youtube does not account for buffering and cuts the end off

Question

using Captivate 2019 V 11.5.1.499 to insert youtube video and it doesn't matter if I use "Media (button) / video" or interactive video, the result is the same:

Captivate places a timeline element that is the duration of the video
you cannot extend the duration of the video on the timeline, properties or edit feature
eg. if a 10 second video buffers for 3 seconds before playback begins, then the last 3 seconds of the video are cut off

Of course this is on slide video because Captivate won't allow youtube on Event videos.

Question: how do you extend the element to allow enough time for the youtube embed to fully play?

Thanks,

robyn_zee · Accepted Answer

Hi Jeff, I've found that it cuts off the videos a little abruptly too. My favorite way to add in videos is as a web object, and then with the object you selected under properties, select embed code. There are a lot of great websites that will let you generate a custom embed code with the features you want. (ie/ closed captioning on, no youtube logo/branding, custom start and stop times, etc.) From there you can copy and paste the embed code into your Captivate for the Embed code. It works great!

Lilybiri · Answer

This is not really related with the question, but I see that you are not yet using the most recent release which is 11.5.5.553. Please update!

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