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jay fresno
Inspiring
April 18, 2014
Answered

Inserting animated gif

  • April 18, 2014
  • 1 reply
  • 476 views

Using Captivate 7, I'm trying to insert an animated gif with a transparent background that I created in Photoshop CC. It is a small 4k file. When I preview it in Photoshop and in the browser it works fine. However, when trying to insert it into Captivate, I get the following message:

"nameoffile.gif : The file is not an animated GIF file."

What do I need to do to make the animated GIF compatible with Captivate so that I can insert it?

    This topic has been closed for replies.
    Correct answer Lilybiri

    Hi Jay,

    Be sure to set the frame duration in Photoshop to something higher than 0secs which is the default duration.

    Lilybiri

    1 reply

    Lilybiri
    LilybiriCorrect answer
    Legend
    April 18, 2014

    Hi Jay,

    Be sure to set the frame duration in Photoshop to something higher than 0secs which is the default duration.

    Lilybiri

    J
    jay fresnoAuthor
    Inspiring
    April 18, 2014

    Thanks, Lilybiri, that did the trick!

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