installer was unable to access a critical file/directory code 41

installer was unable to access a critical file/directory code 41 for adobe captivate 2019..please help

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Participant

I have the same problem.

Inspiring

Hi,

Apologies for the inconvenience caused to you.

I have sent you a private message. Please check and provide the information so that we can connect and look into the issue.

Regards,

Ajit

Adobe Employee

Participant

Completely useless. The error code guide you mention just tells people to 'Click Retry'. There is no Retry button.

Legend

The employee ignored that the install process for Captivate is not the same as for CC applications. Sorry about that.

I will try to contact someone from the Captivate staff members to help you.

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