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A
annbuzenberg
Participant
March 27, 2012
Question

installing Neospeech in Captivate 5.5

  • March 27, 2012
  • 3 replies
  • 1848 views

I continue to get an error saying that I haven't installed Neospeech or Loquendo, even after downloading both from the Adobe site. The osftware appears to be from Macromedia, which is now owned by Adobe. So what is the problem, that it does not show up in Captivate 5.5?

    This topic has been closed for replies.

    3 replies

    Priyank Shrivastava.
    Priyank Shrivastava.
    Inspiring
    August 22, 2012

    Hi Ann,

    Just adding on Vikram's post here, Can you please launch Captivate and go to Audio>Speech Management and check the voice drop down(If you have Kate and Paul listed), if not that means Neo Speech is not installed.

    If you can also let me know once you downloaded the files from the web page. Did you get any msg which says installed successfully. Please check the location which is mentioned by Vikram..

    Thanks

    Priyank

    Thanks, Priyank Shrivastava
    A
    annbuzenbergAuthor
    Participant
    August 23, 2012

    Thanks for your email. I have resolved the problem by reinstalling the program entirely, with the help of my company's IT help desk.

    Ann

    VikramGaur
    Adobe Employee
    VikramGaur
    Adobe Employee
    August 22, 2012

    Hello,

    Welcome to Adobe Forums.

    Do you have Windows or MAC ?

    Could you upload a screenshot of that Error Message ?

    Also do you see "VT" & "Loquendo" on Captivate 5.5 installation folder ?

    Windows : C:\Program Files\Adobe\Adobe Captivate 5.5

    MAC : \Applications\Adobe Captivate 5.5

    Thanks,

    Vikram

    Preran
    Preran
    Legend
    March 27, 2012

    Hi annbuzenburg,

    I am moving your query to the Captivate forum. The experts here are better placed to help you.

    Thanks,

    Preran

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