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sassybird
Participant
March 27, 2014
Question

Interactive option freezes

  • March 27, 2014
  • 1 reply
  • 236 views

I am using Captivate 7 runing on Windows 8. When I try to insert any of the Interactive options, my PC freezes. I get the message, "Adobe Captivate is not responding." Then the application closes. How do I fix this? I am on a stand along computer - not a network. I tried uploading the updates, but that did not help the problem.

This topic has been closed for replies.

1 reply

HimanshuSatija
Adobe Employee
HimanshuSatija
Adobe Employee
March 27, 2014

Hello,

Welcome to Adobe Forums!

Please try to Run Captivate as a administrator (right click on Captivate icon and then click on run as admin)

Thanks

S
sassybirdAuthor
Participant
March 28, 2014

Thank you for your welcome and your suggestion. I tried running it as administrator, but it did not help, and it only offered me two Interactions choices instead of the full set of options. I'll try changing a few of my computer's settings and try it again. I'll get back to you with the results later.

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