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brandem69524430
Participating Frequently
April 9, 2019
Question

Interactive video pauses after first overlay

  • April 9, 2019
  • 1 reply
  • 1523 views

I have one local video on a slide, and two overlay slides with a knowledge check question on each. On success of each question I'm running an advanced action to assign a value to a variable and then continuing. On failure, I have "continue" selected as Last Attempt action. When I preview the course, the video plays and shows the first overlay with the first knowledge check question, but regardless of whether I get the question right or wrong, the screen freezes and doesn't continue. Any suggestions what could cause this? I'm using Captivate 2019. Thanks!

Edited to add: sometimes the overlays don't show at all - the video pauses but nothing happens.

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    1 reply

    Lilybiri
    Lilybiri
    Legend
    April 9, 2019

    How did you set up the Success/Failure actions?

    Some more info in:

    4 Tips for Interactive Video - Captivate blog

    B
    brandem69524430Author
    Participating Frequently
    April 10, 2019

    On the quiz tab of knowledge check overlay 1, on success I execute a script which assigns a variable with 1 and then continues.

    On failure Last Attempt I have continue:

    The same thing is done on knowledge check overlay 2, except the success script and variable is named apple1_b.

    On the slide with the video I have an On Exit script which checks to see if the variables assigned in the 2 knowledge checks are 0 (failed) or 1 (passed). If they're both 1 then I set a new variable (appleBadge1) with 1, and if either variables' value is 0, the appleBadge1 variable is set to 0 (I'm thinking now that the "show correct" step won't actually work because this is happening on slide exit, but I don't think this is causing the problem).

    Lilybiri
    Lilybiri
    Legend
    April 10, 2019

    You don't know the Preview button apparently, makes it much easier to read scripts.

    Advanced Actions Dialog box in Captivate 2017/2019 - Captivate blog

    Never use the On Exti event, it is done after the last frame, and your conditional action will pause the play head as well. You are never sure if an action on Exit is executed or not.

    Available Events in Adobe Captivate - Captivate blog

    Is the Failure message telling the learner to click the slide or press Y?

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