Is "Demo" Mode on Captivate 9 *customizable* in any way -- or is designer restricted?

Please add some details if you want an answer.

First question: what do you mean by 'demo mode'? I suspect you are talking about the recording functionality of Captivate. However it has two possible workflows to capture a software demonstration:

1. Video Demo mode which results in a cpvc-project and will be publsihed as a pure video (mp4)
2. Software simulation, mode Demonostration which results in a cptx-project and is slide based. It can be published to mp4 as well but also to SWF and to HTML5.

Second question: what do you mean by 'customizable'? Both workflows allow some customizatio before capturing, but most customization is done after the capture because you have lot of ediging possibilities both for a cpvc and a cptx project. Moreover it is possible to insert cpvc-slides (or record them) in a cptx project.

Third question: whiich exact version number do you have. The latest version of 9 is 9.0.2.437. Are you on Mac or on Windows?