Participant

Question

Is the HTML5 output from Captivate 8 compatible with Firefox?

Forum|Forum|12 years ago
May 26, 2014
5 replies
8322 views

The HTML5 output from Captivate 7 did not work in the Firefox browser.

Has this been solved with the release of Captivate 8?

This topic has been closed for replies.

G

georgev23243478

Participant

One issue i've seen and is complete deal breaker is that if you have a slide with a smart shape as a buttons - it causes the whole thing to get stuck. You only get a white screen. I've seen most other things work ok in FF including audio and video in various formats

RodWard

Community Expert

There is a fix for this.

C

Cozmicone

Inspiring

A fix for Captivate 8 or that it's now possible/available via Captivate 9?

M

MariaCasby

Participating Frequently

My html5 activities work fine on Firefox. However, when the activity loads, the following message pops up leading users to believe that the activity will not work.

Adobe Captivate

This browser does not support some of the content in the file you are trying to view. Use one of the following browsers:

Internet Explorer 9 or later
Safari 5.1 or later
Google Chrome 17 or later

I believe that the error message comes from Captivate rather than the browser. Since my activities work fine on Firefox, is there a way to stop this message from popping up?

R

R2DM

Participant

Yes - the message is located in the index.htm file created by Captivate.

With a bit of editing/javascript, you can defeat it. However, like was said above, Firefox may not play the content correctly.

C

Cozmicone

Inspiring

No, the problem still exists regardless of the project type. There are some ways to hide the message, one way is given here Re: Height and Width for Mobile Phones, but it won't alleviate any potential problems you may run into.

I

iDoNotBelieveIt

Known Participant

I get the same error in both C7 and C8 though the project I am using (very simple) works with the exception of the title not displaying.

You would think that FireFox would work when C8 is aimed at mobile delivery (and it does not work on Windows Phone either).

C

Cozmicone

Inspiring

The issue is directly related to Mozilla not wanting to spend any money on licensing for specific things such as mp3 decoding. Unless Mozilla changes that, Captivate files won't ever work properly with HTML5 in Firefox.

K

kasperranderhouAuthor

Participant

I just made a quick test with the Captivate 8 Trial.

I still get the error message in Firefox when I open the HTML5-output in Firefox.

Any suggestions for workarounds?

S

Sreekanth_S

Legend

Which version of FireFox are you testing it on?

Sreekanth