Skip to main content
Participant
December 22, 2015
Answered

Is there a bug in Captivate 9 that won't recognize mouse click for title text? Mac issue

  • December 22, 2015
  • 2 replies
  • 351 views

I just installed Captivate 9 on my Mac, and it won't recognize the mouse double click to enter text into a title box.  Caption text works, but Title text doesn't.  I am working in the responsive mode.

    This topic has been closed for replies.
    Correct answer DevrajGP

    Hi rayhoskins,

    We haven't come across such an issue. Can you please clear captivate preferences and try once. .

    Captivate Preferences can be cleared by double clicking on the following file: Applications\Adobe Captivaate 9\utils\ClearPreferencesMac

    If you still face the issue please provide the Machine config?

    -Devraj

    Captivate Engineering Team

    2 replies

    DevrajGPCorrect answer
    Adobe Employee
    December 23, 2015

    Hi rayhoskins,

    We haven't come across such an issue. Can you please clear captivate preferences and try once. .

    Captivate Preferences can be cleared by double clicking on the following file: Applications\Adobe Captivaate 9\utils\ClearPreferencesMac

    If you still face the issue please provide the Machine config?

    -Devraj

    Captivate Engineering Team

    Lilybiri
    Legend
    December 22, 2015

    I'm on Win, don't know if F2 for editing works on Mac? It is an alternative for double-clicking.

    Participant
    December 22, 2015

    No.  that doesn't work.  Thanks.

    Lilybiri
    Legend
    December 22, 2015

    Hmm, I don't know exactly, but that is today the second question from a Mac-user about the Title placeholder - Quiz slides -  in responsive projects. Since I do not have a Mac, and this works fine on Windows, bit difficult to help you out. If you didn't yet install the hotfix, it could be a good idea to try that. Here is the description:

    Hot fix | Adobe Captivate 9 issues