Is there a bug in Captivate 9 that won't recognize mouse click for title text? Mac issue

Forum|Forum|10 years ago
December 22, 2015
2 replies
363 views

I just installed Captivate 9 on my Mac, and it won't recognize the mouse double click to enter text into a title box. Caption text works, but Title text doesn't. I am working in the responsive mode.

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Correct answer DevrajGP

Hi rayhoskins,

We haven't come across such an issue. Can you please clear captivate preferences and try once. .

Captivate Preferences can be cleared by double clicking on the following file: Applications\Adobe Captivaate 9\utils\ClearPreferencesMac

If you still face the issue please provide the Machine config?

-Devraj

Captivate Engineering Team

D

DevrajGPCorrect answer

Adobe Employee

Hi rayhoskins,

We haven't come across such an issue. Can you please clear captivate preferences and try once. .

Captivate Preferences can be cleared by double clicking on the following file: Applications\Adobe Captivaate 9\utils\ClearPreferencesMac

If you still face the issue please provide the Machine config?

-Devraj

Captivate Engineering Team

Lilybiri

Legend

I'm on Win, don't know if F2 for editing works on Mac? It is an alternative for double-clicking.

R

rayhoskinsAuthor

Participant

No. that doesn't work. Thanks.

Lilybiri

Legend

Hmm, I don't know exactly, but that is today the second question from a Mac-user about the Title placeholder - Quiz slides - in responsive projects. Since I do not have a Mac, and this works fine on Windows, bit difficult to help you out. If you didn't yet install the hotfix, it could be a good idea to try that. Here is the description:

Hot fix | Adobe Captivate 9 issues

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