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Known Participant
January 14, 2016
Question

Is there a known issue with Windows XP users with Internet Explorer?

  • January 14, 2016
  • 1 reply
  • 563 views

I have created a Captivate 9 project file, which 'most' people can view, but it appear that users of Windows XP running

Internet Explorer can get passed the good old spinning wheel/loader icon.

Is there an reason for this, or is this a known issue?

If those same users then try on either Chrome or Firefox they can access the module.

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    1 reply

    Lilybiri
    Legend
    January 14, 2016

    Which version of Internet Explorer? Windows XP is no longer supported by MS, maybe they still have a very old version?

    NutleyAuthor
    Known Participant
    January 14, 2016

    They're using Internet Explorer Version 10.

    Lilybiri
    Legend
    January 14, 2016

    Sorry, should have asked as well (IE 10 seems OK): is the project published to SWF or HTML? If you use SWF, which version of Flash Player do they have?