Issue with attaching files to Captivate (2019)

Forum|Forum|5 years ago
March 17, 2021
1 reply
457 views

HI, I'm experiencing an unusual issue with linking an image to a pdf. I follow the standard process of: adding an image, selecting Use as Button, then in the Actions tab I select Open URL or file, finally select the file from my desktop. Captivate doesn't seem to save that file into my library and when I publish the project I see this error:

Cannot GET /preview/HTML5Temp193808365250Publish/CommonlyUsedBoolean.pdf

Import export

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Lilybiri

Legend

Files called by Captivate will never be in the Library. When publishing you'll be asked to add them to the callees folder in the published folder.

B

beac16220227Author

Participant

HI Lilybiri,

Ok, so it should sit in the Published folder, but sadly it doesn't. I've described my steps in the original post, am I making any mistakes? How can I attach that pdf file? (it's a large project and this is the ONLY thing that is stopping me from sharing with my SMEs - one little error, which is very frustrating).

Lilybiri

Legend

Did you add it to the Callees folder?

Or you could upload it to a webserver and add the URL to the pdf. Sometimes I have done that in a several blog posts.

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